Booking information

Do you offer towels and linen?
We offer high-quality essentials such as towels, linen, and bath products for all guests. It's important to note that we do not replace towels and bed...
What payment options are there ?
You can pay securely through our website using major credit cards, such as Visa, Mastercard, and American Express. Additionally, we accept bank trans...
Do I have to pay a deposit in advance?
We kindly inform you that a security deposit of 250€ is required for booking confirmation. This deposit will be refunded within 7 working days after a...
How can I book an apartment ?
Book our apartments effortlessly on our website or through various popular booking portals. We offer multiple options for your convenience.
Can I see the apartment beforehand?
Unfortunately, no. Since we don't have staff on site, we're unable to accommodate preview visits. However, we do have the video tours that along wit...
Is there an additional fee for children?
Children between the ages of 0 and 2 stay with us for free. Please be aware that children aged 2 and above are counted as guests and should be include...
Do you accept pets ?
Unfortunately, pets are not allowed in our apartments. While we appreciate the love for pets, we also prioritize the comfort of all our guests, includ...
Can I arrange a pick-up ?
You can arrange your transfer through our affiliate company. The driver will be waiting for you at the airport/port exit and will drive you directly t...
Do I need to pay the full booking amount upfront ?
Payment before arrival is mandatory as we operate our properties without reception. For bookings made with a flexible rate that allows free cancellati...
Do you provide baby crib ?
We are pleased to inform you that we can provide a baby crib for your stay upon request with an additional charge. Kindly mention your need for a cri...