During the stay
What parking options are available?
Parking options may vary by location. While most central Athens locations do not offer parking spaces, paid private parking spaces are available close...
How do I report an issue during my stay?
If you require any assistance or need something fixed during your stay, our Guest Services team is available 7 days a week from 10 a.m. until 10 p.m. ...
Do you provide daily housekeeping service?
Kindly note that we provide essentials for all guests, however, we do not replace amenities, bath towels or bed linen nor refill bath products during ...
Do you provide streaming services like Netflix?
All our apartments are equipped with Smart TV. You'll need to have your own Netflix account, and the app is available for free on the TV. Due to Netfl...
What are your House Rules ?
• Check-in: After 3:00 PM • Checkout: before 11:00 AM • Pets are not allowed. • Parties and loud music are strictly forbidden. • Keep noise to a minim...
Can I receive mail or package delivery in my apartment?
You can arrange a package delivery only during your stay. Please make sure that you will be there to receive it in person. If the package is planned t...
When and how will I receive my invoice?
We will gladly provide you with the invoice on the day of your check-out. To ensure accuracy, please make sure to provide us in advance with the neces...